For the purpose of this policy, “Data Protection Legislation” means the Data Protection Act 1998 (“DPA”) and, in substitution for the DPA from midnight at the start of 25 May 2018, the General Data Protection Regulation 2016 (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implement laws, regulations and secondary legislation as updated from time to time in the UK, and any successor legislation to the GDPR and the DPA. The data controller is Harrison Spinks.
We may collect and process the following data about you:
You may give us information about you by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register a warranty for one of our products or sign up for our newsletter. The information you give us may include your name, address, e-mail address and phone number. We retain this information for 10 years where we use it to send you marketing communications (either on the grounds of legitimate interests or consent, as applicable) and, in respect of all other personal data, for 8 years from the date of collection; and
With regard to each of your visits to our website we may automatically collect the following information: • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number; and We retain this information in Google Analytics for 26 months.
We may receive information about you if you use any of the other websites we operate or the other services we provide. We retain this information for 10 years where we use it to send you marketing communications (either on the grounds of legitimate interests or consent, as applicable) and, in respect of all other personal data, for 8 years from the date of collection.
Provided that we have obtained your consent to the extent we are required to under the Data Protection Legislation, we may use the information we receive and/or collect about you to:
We collect and process much of your personal information on the grounds of legitimate interests, which include some or all of the following:
If we require your personal data for fulfilment of a contract with you (for example to provide goods and services you have requested), we may be unable to fulfil the contract without your personal data.
If we are unable to rely on legitimate interests or any other ground set out in the GDPR to process your personal data, we will obtain consent from you to the processing.
If we obtain consent from you to do so, we may provide your personal details to third parties so that they can contact you directly in respect of services and/or products in which you may be interested.
You have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent, or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information) from us please let us know by contacting us via the contact page. Please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit. Withdrawal of your consent won’t affect any processing we have carried out in respect of your personal data prior to you withdrawing consent.
If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by clicking the “Unsubscribe” option in any email we send to you and providing the details requested or by contacting us via the contact page and we will take steps to ensure that this information is deleted as soon as reasonably practicable.
Our site may contain links to third party websites, including websites via which you are able to purchase products and services. They are provided for your convenience only and we do not check, endorse, approve or agree with such third party websites nor the products and/or services offered and sold on them. We have no responsibility for the content, product and/or services of the linked websites.
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
In additional to as set out elsewhere in this policy, we may disclose your personal information to third parties:
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We may transmit your personal data outside of the EEA to the Rocket Science Group LLC, trading as MailChimp, a provider of marketing and email platforms. MailChimp is located in the United States of America and is a registered member of the Privacy Shield scheme which guarantees appropriate safeguards are in place in respect of the personal data we transfer to it.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
In some circumstances, you have the right to ask us to delete personal data we hold about you. This right is available to you:
There are certain scenarios in which we are entitled to refuse to comply with a request. If any of those apply, we’ll let you know
To request that your information is deleted, please contact us via the contact page.
In some circumstances you are entitled to ask us to suppress processing of your personal data. This means we will stop actively processing your personal data but we don’t have to delete it. This right is available to you:
You are entitled to object to us processing your personal data:
In order to object, you must have grounds for doing so based on your particular situation. We will stop processing your data unless we can demonstrate that there are compelling legitimate grounds which override your interests, rights and freedoms or the processing is for the establishment, exercise or defence of legal claims.
If you wish to restrict or object to the processing of your information, please contact us via the contact page.
You have the right to ask us to provide your personal data in a structured, commonly used and machine-readable format so that you are able to transmit the personal data to another data controller. This right only applies:
We’ll respond to your request as soon as possible and in any event within one month from the date we receive it. If we need more time, we’ll let you know.
Click here to read more about our 'Fair processing' policy.
We always welcome your views about our website and policy. If you have any queries or comments about this policy, please contact us via the contact page or by emailing firstname.lastname@example.org or write to us at:
Harrison Spinks Beds Ltd.
Registered in: England (277690).
Registered office: Westland Road, Leeds LS11 5SN.
Professional Associations: National Bed Federation, Worshipful Company of Furniture Makers
VAT Number: 418093454.
Telephone: 0113 2055 200
Fax: 0113 271 9739